FAQ's

•Some orders may have a delay in processing and shipping as a result of COVID-19. Please accept my sincere gratitude for your patience.
Standard takes 10-15 business days
Express takes 5–7 business days
Expedited takes 2–4 business days
Please allow extra time for large products, oversized orders, items with special shipping charges, and destinations beyond the 48 contiguous United States to arrive. Standard delivery times do not apply to APO/FPO, Alaska, Hawaii, or Puerto Rico shipments. These shipments may take up to 5 additional business days to arrive. ASAYF is not liable for delivery delays caused by inclement weather, email or computer malfunctions, or any other unforeseen situations.

Standard delivery is free when you spend $120 before taxes and shipping. Use the code "SHIP120" in the bag or checkout Apply Code section to get free delivery. If you forget to enter the code, call customer service at (317) 762-8956. This deal only includes regular delivery. Standard laws and costs apply to express shipping, expedited delivery, and return shipping.

Updates to COVID's Return Policy.
Local, state, and federal regulations always apply to our return policies.
You may return items purchased online using our return-by-mail service.
You may notice delays in the processing of returns as a result of the additional health and wellness standards we've implemented in our online fulfillment center.

Items returned by mail will receive a full refund if they arrive at our warehouse within 3 weeks of the purchase date and include a receipt/packing slip.
A return shipping and handling cost will be deducted from your refund unless the merchandise is damaged. To avoid paying for return shipping and handling, bring your online purchase to a HomeGoods store near you.

Please return your item using the return shipping label included on your receipt.
With your box, including a copy of your shipping confirmation email or receipt.
Return the box to the shipping company listed on the return label receipt.

If the item does not arrive at our warehouse within 3 weeks of your purchase date, you will be given a merchandise credit (which may only be used in our stores).
The item is returned if there is no receipt/packing slip or shipment confirmation email.
The item is returned with a gift receipt.
The item was purchased in part or in full with a gift card.
The item was purchased using PayPal.

As a consequence of the additional health and wellness requirements we've introduced in our online fulfillment center, you may experience delays in the processing of returns.

Because of the additional health and wellness requirements we've placed in our online fulfillment facility, return processing may be delayed.
If the item is returned with a receipt/packing slip within 40 days of the order date, a refund will be granted to your original mode of payment.

You'll Receive A Merchandise Credit (Good Only At Our Stores):
You will be charged a restocking fee if the item is not returned within 3 weeks of the order date.
Without a receipt, packing slip, or email verifying delivery, the item is returned.
When an item is returned, it is accompanied by a gift receipt. The item was purchased in part or in its full using a gift card.

Having problems making an online purchase? Call us at (317)762-8956 if you have any questions. Customer Service is accessible Monday through Friday from 9 a.m. to 6 p.m. EST.
If you need to reach us outside of business hours, please use our Contact Us Form.